FAQ · Nederlands

Everything about Bolmaster & Bol.com repricing

Bolmaster is an independent platform for professional Bol.com sellers. Below you will find answers to the most common questions about connection, repricing and buy box.

General

What is Bolmaster?

Bolmaster is a pricing and dashboard platform for Bol.com sellers. You configure repricing rules and guardrails; Bolmaster calculates suggested prices based on competition, margin, Bol promotions and buy box signals. You can run dry-run first before prices go live to Bol.

Is Bolmaster official from Bol.com?

No. Bolmaster is an independent SaaS platform and uses the official Bol Retailer API. Buy box, ranking and commissions remain fully controlled by Bol.com.

Bol.com connection

How do I connect my Bol shop?

Create an account, choose a plan and add your Bol Retailer API credentials in the customer panel (client ID and secret from the Bol partner portal). After a successful test you can import products.

Are my API credentials stored securely?

Yes. Seller credentials are encrypted per Bol account. Only your tenant can access its own credentials; platform admins never see plaintext secrets.

Repricing & buy box

What is dry-run?

In dry-run mode Bolmaster calculates suggested prices without sending them to Bol. This lets you validate rules before going live.

How often is market data refreshed?

Frequency depends on your plan — from once per day (Starter) to hourly (Enterprise). Competitor and buy box checks run automatically in the background.

Does Bolmaster adjust my prices automatically?

Only when repricing is active and dry-run is off, within your min/max prices and margin guardrails. Blocked changes are logged so you can see why a price was not applied.

Can I lock prices on specific products?

Yes. Use price lock on individual products to exclude them from bulk repricing profiles. Locked products keep their current price until you remove the lock.

Account & support

Where can I find more help?

Logged-in customers find product FAQ and guides in the customer panel under Help. For billing and account questions contact our support desk.

How do I start a trial?

Register for free — no credit card required for the trial. Then connect Bol.com and import your catalog to test repricing.

Ready to get started?

Try Bolmaster for free and see your buy box and competitor data within minutes.